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There is only one way to retrain an officer's stats and that is with a Reassignment Procedure. For every 10 levels, an officer will require an extra Reassignment Procedure in order to redistribute their stats. (ie: 1 for levels 1-9, 2 for levels 10-19, 3 for levels 20-29, etc) Obviously, as it takes additional Procedures the higher your officer get's in level, you want to use this on as low and officer as possible, in order to keep from spending an arm and a leg in diamonds to optimize them. Moreover, you only want to use these on 5-Star officers. Once you score a Star Badge (which we will get into) on a 4-Star officer, making him a 5-Star officer, all three of his stats will jump. Obviously there is no point in placing stats in anything but your main stat so a reassignment is necessary. This will give you around 20 free stat points removed from the lesser stats to place in the main stat and making him a stronger officer.
Officer XP, Levels and Stars:
Obviously you want to own stronger officers, and this is how you do it. There are multiple ways of gaining Officer XP and we will go through them all, although there is one efficient way of doing it, and then there are the passive ways. Passive XP is the constant XP granted to your mayors. As you construct buildings, train troops/defenses and learn new techs your mayor is granted a slow stream of passive XP. There are also books that can be purchased with diamonds or found in chests that increase Officer XP: Training Exercise (1000 XP), Historical Battle Records (10,000 XP) and the Compendium of WW2 Battles (100,000 XP).
However, the fastest way to level and officer's XP is use him to attack wilds, NPC's and players. As his required XP/Level rises continuously with each level, you want to get as much in a short period of time as possible. As a player who finished all 3 Elite officer missions (180 base stat) I can tell you the most reliable and efficient way to gain XP is off the backs of NPC City plunder/seizing, especially the higher levels as, for example, a level 9 City will grant your officer around 120k XP per plunder/seize.
Once you get the necessary experience to move your officer up a level, go to your officer interface and beside your officer level the button labelled “Upgrade” will be green. Click it and you will be allotted 1 point/level gained. Next your takes any potential points you have recieved and click the (+) next to the corresponding officer stat, and to finalize your decision, click the icon at the bottom labelled (Confirm Assignment). If for any reason you clicked the wrong stat to assign the point to, don't click the (Confirm Assignment) icon, just switch officers and go back, and the point will show back up in your Potential Points and you can assign it again.
There is no real reason to go into officer levels. It's pretty straightforward, the higher the level, the stronger they get. HOWEVER, when initially picking them up, the strongest officers possible will be low level 4-Star officers. Although you will see 4-Star officers in the higher level brackets often, the potential points that they can get will be greatly reduced versus their lower counterparts. So try to get them new. The only real bearing level has on officers, other than what I have just stated, is the success rate of Star Badges, which we are about to get into, and the Success rate of Training Manuals which we will get into later.
Stars: I've brought these up many times already, so hopefully you realize how important they are. The stronger the Star Level, the stronger the officer. What you want to get are low level 4-Star officers, but if you need to fill in spots, high level 4-Star officers, and 3-Star officers are OK to keep around until you find suitable replacements. As you may have notice, I make no mention of 5-Star officers, and this is why. There are only two ways to get your hands on a 5-Star officer. 1) Steal one from another player. 2) Make one yourself. Obviously the first option doesn't need explanation; if they have a 5-Star officer as a mayor, you lower his loyalty through multiple hits, and have an open officer slot in the city you are attacking from, you will capture him.
Most likely, the 5-Star officer you get will be the one you train yourself. In order to do this, you need a Star Badge. To be more honest, you will need multiple. The success percentage of the Star Badge is low. It's percentage is affected by two things. 1) current Star Level, the more stars and officer has, the lower it's chance of success, and 2) the lower the officer's level, the lower the percentage of success. However, using Star Badges on anything but 4-Star officers is a complete waste, so I would suggest collecting as many as you can get your hands on, and throw them all on the same 4-Star officer until you score a hit. You do this by clicking the (+) next to your Star Level and then continuously using Star Badges until you score a success. When you do, the stats on your officer will automatically increase, around 10 points a piece in his lesser two stats and far more in his main stat. This is the best way to get your hands on a strong officer. Once you score the 5th Star, don't level this officer anymore until you reassign his stats as mentioned above reassignment is more expensive the higher the officer level.
I'm not going to get into this too much as Officer Equipment could make up a guide all on it's own if fleshed out in full detail. But here are the basics you need to know. There are three main types of officer equipment: Honour Equipment, Medallion Equipment (Based on Player Rank) and Non-Specific Equipment from Chests. The Honour Equipment is something you want to strive to get for your attacking officer, as the equipment is the most lopsided equipment for attacking stats (ex: Sergeant’s Sword +15 Military, +25 Attack). But more importantly, it incurs no durability damage and is unbound, so you can switch it to any officer you want at will so long as the officer wearing it is not dispatched. The second is the Medallion Equipment. You get these from collecting a set amount of Junior, Intermediate and Senior Honour Medallions (although Senior Medallions were supposed to drop from event fields which as of current, have been removed from the game) When you gather enough, go to the Elite Missions on the Missions Interface and go to Reward of Honour, where it will allow you to trade in Medallions for a gear chest of a certain rank. Each rank has a corresponding officer level so be wary of this when you choose your equipment as the officer you want to wear it may not have the sufficient level to do so. This gear also comes with set bonuses that will increase everything from troop damage percentage to officer stats and attributes, so keep an eye on these stats when choosing a piece of gear, as certain bonuses are better than others. For instance, the Battalion Gear bonuses are: 5 pieces- Rockets Attack 20%, 7 pieces- Fighters Attack 10%, 9 pieces Military +6. Best way to see if you like the bonuses without trading in for a gear chest first is to wait till you attain a new Commander Rank as this will give you the Epaulet of each corresponding gear set, and allow you to see what the bonuses are. The first two levels which can be bought with Junior Medallions (green pieces) are unbound, but still incur durability damage. Anything higher, that needs Immediate and Senior Medallions are bound to the officer wearing them, and need an Equipment Transfer to unbind them from said officer. The last of the three gear choices are Non-Specific Equipment that has no bonuses, and is pretty unimpressive compared to the first two types. Although, if you need a weapon for your officer, buying a weapon gear chest is the fastest way to do so.
The final piece of gear (Sort of) are the Weapon Collection missions. Each type of wild or city drops weapon pieces. If you collect a full set, you can exchange them in the Elite Missions for a completed weapon.